FAQs
Where do you deliver?
At this time, we only deliver within the United States and Canada*. Due to state regulations, certain spirits can only be shipped to certain states.
Where do you ship from?
We work with a network of licensed retail partners across the US and Japan
When will my order arrive?
We usually require 1-5 business days to prepare your shipment. Shipping times vary according to your delivery address and the availability of the ordered items. We always provide a link with order tracking that contains a delivery estimate once an order ships. If you order multiple items, they may ship separately.
Is there anything else I should be mindful of?
You must be of legal drinking age in your country to purchase alcoholic beverages. All orders must be received and signed for by an adult. By placing your order, you represent that you are of legal drinking age, and the person to whom your spirits will be delivered is also of legal drinking age. When your spirits are delivered, the person receiving delivery will be required to show identification.
Shipping Costs
Shipping is $19.49 for the first bottle you order and $4 for each additional bottle.
For example, if you order 4 bottles, you will pay $19.49 shipping for the first bottle, $4 for the second bottle, $4 for the third bottle, and $4 for the fourth bottle. This amounts to $31.49 for four bottles.
What if there's an issue with my shipment?
In the rare case of receiving damaged or incorrect goods, please notify us within 1 week of the delivery date, and we will be happy to arrange an exchange. If a replacement item(s) is not available, you will be issued a refund once the item(s) in question are returned in the condition they were received.
In such cases, please send over photos of the product(s) and a photo of the packaging, as this will speed up the resolution time. Hold onto the product(s), even in case of breakage, as the vendor may request it be returned for successful resolution.
If your tracking details suggest that your order has been delivered but you have not received the goods, please notify us within 1 week of the stated delivery date at the latest. In order to locate the package, we will require your cooperation and assistance with getting relevant information from people and services that have access to your deliveries.
If your order tracking has not shown any progress within the last 10-14 days please reach out and our team will assist.